Job Profile:
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Handling incoming telephone calls of both existing and prospective clients and dealing with all queries in a professional manner.
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To take calls concerning difficult customer/complaints in a polite and professional manner.
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To prepare and dispatch information packs to potential new and existing members.
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To ensure legal compliance with all aspects of the Company’s business.
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Managing your time and multi-tasking
Education: Commerce Graduate or equivalent degree
Experience: Minimum 6 months of experience in handling customer service enquiries for UK Process
Key Skills:
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Ability to handle difficult customer situations
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Computer literate with ability to understand and work on different applications
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Ability to work under pressure and adhere to deadlines
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Proven sales management ability with a strong customer service focus
Location : Bangalore
Contact Detailes:
Shariff
Mobile:9986757998
Filed under: BPO
